Register with the NZCRS

Fill out this form to register with the New Zealand Claims Resolution Service (NZCRS). Once you have registered, our team will contact you within 2 business days to discuss the next steps.

If you have already registered with the Greater Christchurch Claims Resolution Service, you do not need to register again.

Fields marked with an * must be completed for us to contact you if needed.

Are you completing this form on behalf of someone else?
What is your relationship to the property owner?

Property owner details

Where are you currently living?

Postal address (optional – if different to your current address)

Do you have particular needs that we should know about? For example, a hearing impairment, a language interpreter, or cultural needs.

Information about the affected property

Address of the affected property

Claim details

Was this property affected in the 2010-2011 Canterbury earthquake sequence?
Did you own this property at the time of the event?
Do you own this property today?
Have there been any court filings relating to this property’s insurance claim?
For example, a flood, earthquake or landslip.
What kind of building is the affected property? Select the option that best describes the property.
What is the main issue that is stopping your claim from moving forward? We will talk through your claim in more detail when we contact you.
How did you find out about the NZCRS?