In person support
When will the NZCRS attend physical hubs in areas impacted by a natural disaster?
Current support for Auckland floods and those impacted by Cyclone Gabrielle
We travel to areas that have been hit by natural disasters where appropriate, to offer in person support and advice on the insurance claims process.
Deadline for on-sold ex-gratia applications extended
Applications for the Government on-sold ex-gratia payment must be completed by 14 October 2020.
GCCRS provides free help for on-sold claimants
GCCRS is now able to better help people in an over cap on-sold property who are wanting help to settle their claim – free of charge.
608 claims solved by GCCRS in first year
The Greater Christchurch Claims Resolution Service has resolved 608 insurance and EQC claims in its first year in operation.
Onsold homeowners can now apply for government payment
Homeowners of over-cap onsold properties in Canterbury can now apply for an ex-gratia Government payment to have their homes repaired.
How to engage an engineer
If you need an engineer to carry out a damage assessment, we’ve prepared some information to make the process easier.
Submissions open for EQC Inquiry
Have your say on how EQC handles future natural disasters by making a submission to the Public Inquiry into the Earthquake Commission.
Easier access to past claim information
Homeowners can now access more information about a property’s previous Earthquake Commission claims.
First month of GCCRS sees fourteen cases resolved
The Greater Christchurch Claims Resolution Service has had its doors open for one month, and is already making a difference for Christchurch homeowners.