Wellbeing support

If you or your whānau need wellbeing support as you navigate your insurance claim, the NZCRS may be able to help.

We recognise the insurance claims’ process can take a toll, especially if you’ve already experienced the disruption of a natural disaster and damage to your property. The NZCRS wants to support you as best as we can.

For those impacted by the Canterbury earthquakes, we can connect you with experienced mental health and wellbeing professionals in your community. 

2010-2011 Canterbury earthquakes

We’re working with Te Whatu Ora to make wellbeing support available to homeowners across Aotearoa New Zealand. In the meantime, if you need support please reach out for help. Talk to your doctor, or contact one of the services below.

Helplines that offer mental health support

Anxiety Line

Phone 0800 2694 389

Depression Helpline

Phone 0800 111 757


Phone 0800 543 354 or 09 5222 999 within Tāmaki Makaurau/Auckland

Suicide Crisis Helpline

Phone 0508 828 865 (0508 TAUTOKO)

Other resources

Here are some other resources you may find helpful for coping after a natural disaster:

Tips for coping after a natural disaster(external link) All Sorts 

Anticipate the journey(external link) He Waka Ora 

Tips for coping with tough times(external link) All Right?