Advisory arrangements

The New Zealand Claims Resolution Service (NZCRS) currently receives input from the Engineering Advisory group and the Advisory Committee on emerging issues and ways we can improve our services.

Advisory Committee

The Advisory Committee has an advisory role. The Ministry of Business, Innovation and Employment is responsible for the overall governance of the NZCRS, reporting to the Minister of Commerce and Consumer Affairs.

Advisory Committee

Advisory groups

Active advisory groups

Engineering Advisory Group

The NZCRS Engineering Advisory Group provides advice to the NZCRS on engineering and other technical issues, recommends system improvements and supports engagement with stakeholders and interest groups within the engineering system.

Previous meeting minutes

Inactive advisory groups

In March 2025, the Legal, Wellbeing, and Homeowner Advisory Groups were closed as part of regular operations. However, legal and homeowner representatives will still be part of the main Advisory Committee and will report on related matters in their areas.

Legal Advisory Group

The Legal Advisory Group has now been disestablished under the existing NZCRS structure. Groups may be established in the future following another significant event. The minutes for previous meetings can be accessed here.

Previous meeting minutes

Canterbury Wellbeing Advisory Group

The Canterbury Wellbeing Advisory Group has now been disestablished under the existing NZCRS structure. Groups may be established in the future following another significant event. The minutes for previous meetings can be accessed here.

Previous meeting minutes

Canterbury Homeowner Advisory Group

The Canterbury Homeowner Advisory Group has now been disestablished under the existing NZCRS structure. Groups may be established in the future following another significant event. The minutes for previous meetings can be accessed here.

Previous meeting minutes