Canterbury Wellbeing Advisory Group

Wellbeing Advisory Groups are set up in response to significant events where there may be substantial wellbeing issues for the affected community.

Terms of Reference


The Canterbury Wellbeing Advisory Group is an extension of the existing All-of-Government psycho-social committee that was formed after the 2010-2011 earthquakes. It provides feedback and advice to the NZCRS on wellbeing issues.

Latest meeting minutes – 7 November 2023


Lucy D’Aeth (Chair), Tom McBrearty (Chair, CHOAG), Nathan Davis (Pathways), Jackie Moore (Wellbeing Support)

In attendance

Darren Wright (Director, NZCRS), Kirsty Hamilton (Principal Advisor, NZCRS), Shauni Hardy (PA/Administrator, NZCRS)


Greg Hamilton (CDHB), Franziska Kerdemelidis (Pathways)

Meeting administration

Conflicts of interest

  1. No conflicts of interest were declared.
  2. The actions register was reviewed, and progress noted. 


NZCRS Operational

  1. The Director spoke to his October 2023 NZCRS Director’s Report. Discussion followed.
  2. A resourcing update was provided with the NZCRS team now being fully staffed.
  3. Demand for the service remains strong but average caseloads per Case Manager are trending downwards.
  4. The upcoming marketing campaign was discussed in relation to the anticipated demand and that this would tie in with additional resourcing completed in the team.
  5. The group suggested NZCRS consider a marketing campaign at the one-year anniversary of the North Island weather events.
  6. Satisfaction survey data was discussed with the results remaining strong.

NZCRS workplace wellbeing

  1. The self-care workshop was discussed, with this intended to be delivered to North Island staff in the near future.
  2. An update on the Trauma Informed practice refresher was provided, with new staff having completed this module also.

Pathways update

  1. Delivery of wellbeing support in the North Island was discussed, with Pathways advising the service will be delivered on the ground from Auckland.
  2. Age demographic data was discussed.

General business

Acknowledgement of the Chair

  1. The Chair confirmed she was stepping down as Chair. The group acknowledged the impact the Chair has had for GCCRS and NZCRS and thanked her for her support.

Next steps

  1. The next Wellbeing Advisory Group meeting dates for 2024 (TBA).

Meeting closed: 10:35am


Since 2018, the Psychosocial Committee had worked closely with the Greater Christchurch Claims Resolution Service and the Public Inquiry into the Earthquake Commission and had seen how much was being done to address the needs of people affected by the insurance claims process after the Canterbury earthquakes.