Get to know your natural hazards cover
Date published:
23 May 2024
From 1 July 2024, EQC will become the Natural Hazards Commission Toka Tū Ake.
Lessons to be learnt series 2024
Date published:
08 April 2024
In 2023, Engineering New Zealand developed legacy documentation to capture lessons learnt from the work of the Engineering New Zealand Expert Panel in helping to resolve insurance claims related to the Canterbury Earthquake Sequence.
NZCRS marks 1 year of supporting homeowners with natural disaster insurance claims
Date published:
22 February 2024
Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.
The pathway to recovery after a natural disaster
Date published:
30 January 2024
If you’ve been through a natural disaster, you probably know the toll it can take on your wellbeing, even long after the event.
Support for those impacted by the Auckland floods and Cyclone Gabrielle
Date published:
05 December 2023
We travel to areas that have been hit by natural disasters where appropriate, to offer in person support and advice on the insurance claims process.
Ongoing insurance
Date published:
11 October 2023
NZCRS is aware that insurers are assessing the ongoing insurance of properties affected by the Auckland weather events and Cyclone Gabrielle.
Toka Tū Ake EQC On-Sold Class Action deadline
Date published:
15 August 2023
The 'opt in' deadline of 22 September 2023 is fast approaching.
In person support
Date published:
21 March 2023
When will the NZCRS attend physical hubs in areas impacted by a natural disaster?
Deadline for on-sold ex-gratia applications extended
Date published:
30 July 2020
Applications for the Government on-sold ex-gratia payment must be completed by 14 October 2020.
GCCRS provides free help for on-sold claimants
Date published:
12 November 2019
GCCRS is now able to better help people in an over cap on-sold property who are wanting help to settle their claim – free of charge.
608 claims solved by GCCRS in first year
Date published:
09 October 2019
The Greater Christchurch Claims Resolution Service has resolved 608 insurance and EQC claims in its first year in operation.
Onsold homeowners can now apply for government payment
Date published:
16 August 2019
Homeowners of over-cap onsold properties in Canterbury can now apply for an ex-gratia Government payment to have their homes repaired.
How to engage an engineer
Date published:
19 July 2019
If you need an engineer to carry out a damage assessment, we’ve prepared some information to make the process easier.
Submissions open for EQC Inquiry
Date published:
12 April 2019
Have your say on how EQC handles future natural disasters by making a submission to the Public Inquiry into the Earthquake Commission.
Easier access to past claim information
Date published:
14 March 2019
Homeowners can now access more information about a property’s previous Earthquake Commission claims.
First month of GCCRS sees fourteen cases resolved
Date published:
13 November 2018
The Greater Christchurch Claims Resolution Service has had its doors open for one month, and is already making a difference for Christchurch homeowners.
GCCRS launched
Date published:
09 October 2018
Minister for Greater Christchurch Regeneration Dr Megan Woods launched the Greater Christchurch Claims Resolution Service (GCCRS) today in the GCCRS office in Christchurch.
Greater Christchurch Claims Resolution Service (GCCRS) opens its doors
Date published:
01 October 2018
Minister for Greater Christchurch Regeneration, Hon Megan Woods, today announced a new service is being established to help homeowners resolve claims stemming from 2010-2011.