New Zealand Claims Resolution Service Announcement
If your home has been damaged by recent severe weather events and you need support with residential insurance claims, you can contact NZCRS for assistance.
NZCRS team members will also be available at a number of community events in early 2026.
The New Zealand Claims Resolution Service (NZCRS) is a free service that provides homeowners with independent advice, case management, and access to legal and technical services after a natural disaster damages their home.
In 2023, Engineering New Zealand developed legacy documentation to capture lessons learnt from the work of the Engineering New Zealand Expert Panel in helping to resolve insurance claims related to the Canterbury Earthquake Sequence.
Since launching in February 2023, the New Zealand Claims Resolution Service (NZCRS) has registered 1,725 cases and helped homeowners to resolve more than 900 cases.
The Greater Christchurch Claims Resolution Service has had its doors open for one month, and is already making a difference for Christchurch homeowners.
Minister for Greater Christchurch Regeneration Dr Megan Woods launched the Greater Christchurch Claims Resolution Service (GCCRS) today in the GCCRS office in Christchurch.
Minister for Greater Christchurch Regeneration, Hon Megan Woods, today announced a new service is being established to help homeowners resolve claims stemming from 2010-2011.
